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URBANESPOT HELPS YOU

Transform brand marketing, grow social reputation and build loyalty

EMPOWER YOUR BUSINESS TO FIND YOUR NEXT BEST CUSTOMER, REWARD LOYALTY AND GROW REVENUE

Urbanespot is a unique cloud based Wi-fi solution powering businesses to effectively acquire, know, market and retain customers, manage online reputation and social following by collecting visitors data via a simple login process. Visitors promote your brand everytime they connect, get rewarded and want to keep coming back for more.

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ENGAGE

Deliver a branded, digital experience with engaging content to visitors at your venue, on their own devices

Analyze
ANALYZE

Identify most connected fans and create loyalty programs based on behaviour and demographics

Reconnect
RECONNECT

Interact with visitors in real-time or automate marketing campaigns and incentives to re-engage

Nurture deeper connections with your customers

Attract, engage and retain existing customers and reward their loyalty. Gain a greater understanding of your customer and tailor more relevant offers to them in real time. Get more visitors talking about your venues online by understanding your best advocates and those who support your business the most. Urbanespot helps you build a deeper connection to your customers.

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DURING CUSTOMER VISIT

Engage with a bespoke digital experience

Tailor your customers' visit experience to match your brand presence. Collect data, build loyalty or strike a conversation

Set the mood by greeting each visitor with a message, image or video

Offer social, review, passkey or paid access options for his choosing

Show appreciation for his visit and social behaviour

HYPER PERSONALISATION

Know your customer and his behaviour

Auto generate a vast database of your customer profiles with each visit. This helps you personalise all interactions with them

Identify who visits and how often. Never loose another customer.

Mark your VIP's, and be alerted on their visit. Never miss a birthday again.

Big Data built with a high regard to privacy and without being invasive

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MARKETING AUTOMATION

Trigger relevant interactions, on autopilot

Interact with customers in real-time and automate marketing campaigns and incentives to get them back through your doors.

Automate event driven interactions like a thanks message for a social share.

Segment your customer data to find the exact target audience for your message

Enhance ROI with targeted, effective and measurable digital marketing

REPUTATION MANAGEMENT

Convert new customers into champions

Happy customers help acquire new ones. Keep your business tuned to their satisfaction level consistently. Promptly resolve issues as they appear.

Automate digital feedback from your customers and understand how they feel.

Turn around lower ratings with a one on one interaction.

Identify and reward your champion customers. Motivate new ones to follow.

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BUSINESS INTELLIGENCE

Find and reward your next best customer

Drive Brand building strategy and business growth backed by actionable insights. Predict behaviour trends based on real customer data.

Detailed customer propensity analysis based on recency, frequency and value.

Curate target driven growth strategy with a deeper understanding of your customer

Grow your business by growing your customer satisfaction index

CUSTOMER DATABASE
Know all your customers and their habits

TARGETED ADVERTISEMENT
Promote your brand digitally, on premise

REPUTATION MANAGEMENT
Manage feedback and respond in realtime

OFFERS & LOYALTY
Digitally implemented, leakage proof redemptions

SEGMENTED CAMPAIGNS
Deliver right message to desired audience

SOCIAL OUTREACH
Build and manage social presence magically

PROXIMITY MARKETING
Location aware and intellegent targetting

WIFI HOTSPOT
Social Logins, Free & Paid Access, Fully Compliant

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MEASURABLE ROI
Built with your business interest at heart

PLUG N PLAY
Simple, non technical, easy install

SCALABLE
Grows with you at the ease of a click

COMPLIANT
Secure, Safe and Legally compliant

SUPPORT & DOCUMENTATION
Unparalled support and guidance

IOT PLATFORM
Packed with AI to handle Big Data

AGILE DNA
Forever evolving, always getting better

The easiest way to onboard customers into a loyalty program

The most intutive way to impact customer behaviour

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