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Urbanespot is a unique cloud based Wi-fi solution powering businesses to effectively acquire, know, market and retain customers, manage online reputation and social following by collecting visitors data via a simple login process. Visitors promote your brand everytime they connect, get rewarded and want to keep coming back for more.
Deliver a branded, digital experience with engaging content to visitors at your venue, on their own devices
Identify most connected fans and create loyalty programs based on behaviour and demographics
Interact with visitors in real-time or automate marketing campaigns and incentives to re-engage
Attract, engage and retain existing customers and reward their loyalty. Gain a greater understanding of your customer and tailor more relevant offers to them in real time. Get more visitors talking about your venues online by understanding your best advocates and those who support your business the most. Urbanespot helps you build a deeper connection to your customers.
Tailor your customers' visit experience to match your brand presence. Collect data, build loyalty or strike a conversation
Set the mood by greeting each visitor with a message, image or video
Offer social, review, passkey or paid access options for his choosing
Show appreciation for his visit and social behaviour
Auto generate a vast database of your customer profiles with each visit. This helps you personalise all interactions with them
Identify who visits and how often. Never loose another customer.
Mark your VIP's, and be alerted on their visit. Never miss a birthday again.
Big Data built with a high regard to privacy and without being invasive
Interact with customers in real-time and automate marketing campaigns and incentives to get them back through your doors.
Automate event driven interactions like a thanks message for a social share.
Segment your customer data to find the exact target audience for your message
Enhance ROI with targeted, effective and measurable digital marketing
Happy customers help acquire new ones. Keep your business tuned to their satisfaction level consistently. Promptly resolve issues as they appear.
Automate digital feedback from your customers and understand how they feel.
Turn around lower ratings with a one on one interaction.
Identify and reward your champion customers. Motivate new ones to follow.
Drive Brand building strategy and business growth backed by actionable insights. Predict behaviour trends based on real customer data.
Detailed customer propensity analysis based on recency, frequency and value.
Curate target driven growth strategy with a deeper understanding of your customer
Grow your business by growing your customer satisfaction index
Know all your customers and their habits
Promote your brand digitally, on premise
Manage feedback and respond in realtime
OFFERS & LOYALTY
Digitally implemented, leakage proof redemptions
Deliver right message to desired audience
Build and manage social presence magically
Location aware and intellegent targetting
Social Logins, Free & Paid Access, Fully Compliant